Three Services, One Common Thread
Each Celik Digital service addresses a specific gap in how organisations approach AI — capability, automation, and accountability. All three are designed to leave your team better equipped than when we arrived.
Back to HomeHow We Approach Every Engagement
Regardless of which service you engage, each Celik Digital engagement follows the same foundational sequence. We do not begin designing solutions until we understand your context, and we do not conclude until your team can operate the outcomes independently.
Our methodology draws from responsible AI practice, adult learning principles, and practical data engineering. It is adapted to each organisation's size, sector, and internal capacity.
Discovery
We learn about your organisation — its goals, data environment, technical capacity, and the problem you are trying to address.
Scope Definition
We produce a scoped engagement document with deliverables, timeline, and success criteria — agreed before work begins.
Delivery
Work proceeds according to the agreed scope with regular progress updates and opportunities to adjust direction if circumstances change.
Handover & Review
Deliverables are handed over with documentation. A follow-up review session is scheduled four to six weeks later.
AI Talent Development Strategy
A strategic consulting service that helps your organisation develop a coherent plan for building internal AI capabilities. The engagement covers the full talent picture: who you need, what skills matter, how to develop your existing team, and how to attract or partner for the skills you do not yet have.
What the Engagement Covers
- Skills gap analysis across current team relative to AI-adjacent roles
- Role design for AI-related positions appropriate to your organisation's scale
- Upskilling pathway recommendations and training programme guidance
- Hiring strategy including sourcing channels relevant to Malaysian talent market
- Partnership and external collaboration options for capability gaps
- Retention considerations specific to technical staff in the Malaysian context
Process Steps
- 1Stakeholder interviews with leadership and relevant team members
- 2Skills assessment and benchmarking against industry standards
- 3Draft roadmap review with your leadership team
- 4Final talent roadmap document delivered with implementation guidance
Automated Report Generation Service
Technical implementation of AI-driven report generation systems designed for finance, operations, and compliance departments with recurring reporting obligations. The service handles the full technical setup — from data connections through to formatted, narrative-driven reports delivered on a schedule.
What the Engagement Covers
- Current reporting workflow and data source assessment
- Data connector design and setup across relevant sources
- Report template design appropriate to each report type
- Natural language generation configuration for narrative summaries
- Analytical model application for data interpretation
- Scheduling and delivery automation setup
- Team training on system monitoring and output review
Process Steps
- 1Infrastructure and data source assessment
- 2Connector and template build with sample outputs for review
- 3Parallel run — automated reports alongside existing process for validation
- 4Handover, system documentation, and team training session
AI Bias Detection Workshop
A focused training engagement that equips both technical teams and business leaders with practical methods for identifying, measuring, and addressing bias in AI systems. The workshop uses real-world case studies and hands-on exercises rather than theory alone — participants leave with frameworks they can apply to their own organisation's AI systems.
What the Workshop Covers
- Fairness metrics and how to interpret them in different contexts
- Dataset auditing techniques using open-source and commercial tools
- Model explainability tools — practical demonstration with exercises
- Bias mitigation strategies at training, deployment, and monitoring stages
- Documentation and governance practices for AI systems
- Malaysian-context case studies across finance, HR, and public services
Workshop Format
- 1Pre-workshop: participant brief and optional AI system questionnaire
- 2Morning session: concepts, frameworks, and case study analysis
- 3Afternoon session: hands-on bias detection exercises with tools
- 4Closing: takeaway reference guide and implementation planning
Choosing the Right Service
This comparison helps you identify which service fits your current situation. Many organisations engage with more than one over time.
| Your Situation | Talent Strategy RM 690 |
Report Automation RM 1,850 |
Bias Workshop RM 3,550 |
|---|---|---|---|
| No internal AI talent yet | — | — | |
| Repetitive reporting consuming staff time | — | — | |
| AI systems already in use, fairness concerns | — | — | |
| Planning AI adoption in the next 12 months | — | ||
| Finance or compliance team with recurring reports | — | — | |
| Mixed technical and leadership team training needed | — | — |
Standards Shared Across All Services
These commitments apply to every Celik Digital engagement, regardless of which service you select.
Defined Scope, Agreed in Writing
No engagement begins without a written scope document agreed by both parties.
Confidential Data Handling
All client data accessed during an engagement is handled under strict confidentiality terms.
Written Documentation
Every engagement includes written documentation your team can reference and build on independently.
Internal Quality Review
Technical deliverables are reviewed by a team member independent of the implementation before handover.
Regular Progress Communication
You are kept informed throughout — no black-box delivery at the end of a long engagement period.
Post-Engagement Review
A structured follow-up review session is included for all services, scheduled four to six weeks after completion.
Not Sure Which Service Fits?
We are happy to discuss your situation and help you think through which service — or combination of services — makes sense. There is no obligation to commit during that conversation.
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